Riso HC5500 User Manual

viiiDisposal of Ink Cartridge and Ink Drain Tankzzzz The ink may leak through the ink feed opening of the cartridge. When returning, attach the cap an

3-6S00-000 System ErrorX00-000 H00 Paper Jam ErrorX00-000 F00 Paper Jam ErrorThis indication is displayed only if an optional HC Finisher is connected

3-7M00-000 Maintenance CallW00-000 WarningLighting location Message SolutionThe Ink Drain Tank is almost full. Contact your local dealer (or service

3-8(Nothing is lit.) The system requires cleaning. Carry out the nor-mal cleaning.(Nothing is lit.) There is no paper in any of the Feed Trays and the

3-9Paper jam occursIf a paper jam occurs in the printer or paper is not fed, printing stops, the JAM indicator, and the number indicating the jam l

3-10(2) Paper Jam on the Transfer Roller1 Open the Front Cover.2 Turn Dial A and remove the paper from the Transfer Roller side.3 Close the Front Cove

3-11(4)Paper Jam at the Right of the Transfer Unit1 Open the Right Transfer Path Cover.2 Remove the paper.3 Close the Right Transfer Path Cover.(5)Pa

3-124 Pull out the Duplex Transfer Unit.5 Open the unit and check inside.If paper remains, remove it.6 Return the Duplex Transfer Unit to its original

3-13(6)(7)(8) Paper Jam at the Left of the Transfer Unit1 Open the Front Cover.2 Lift the tab at the left side of the Reversing Path Cover and lock i

3-14(17)(18)(19) Paper Jam in Paper Feed Tray 1 Paper Feed Tray 21 Pull out the Feed Tray.2 Remove the jammed paper.3 If the paper cannot be remov

3-15(20) Paper Jam in the Transfer Unit1 Open the Front Cover.2 Turn the Transfer Lock Lever to the left and turn down the tab to the right.3 Remove

ix~~~~ Maximum Print Area (Image Area)When an original is scanned through the optional scanner, printing can be performed into the area inside 1 mm (0

3-16Ink Cartridge ReplacementIf ink runs out, the INK CARTRIDGE indicator and the indicator that shows the location of the empty cartridge will light

3-17<Used Ink Cartridge>• Do not release the ink left in the cartridge into a sewer or personal disposal unit.• Used Ink Cartridges are collect

3-18Other TroubleThe printer does not operate.In addition, try the following operation. If the printer does not operate even after this operation, con

3-19The printer does not operate according to the setting.Printing is not clean.Problem Cause and Solution"Job separation" is set in the pr

3-20OthersProblem Cause and SolutionPrint speed is too low. The guides in the Standard Feed Tray (Feed Tray) do not fit the paper width.The paper size

3-21Although paper is set, "No Paper" error can occur.[Paper size] and [Paper type] set in the printer driver screen do not match those in

3-22

4-1Chapter4 Appendix

4-2List of OptionsA variety of options are available for convenient use of this unit. For purchase, contact your dealer (or service representative) fo

4-3Consumables• Note that specifications and types of consumables are subject to change without prior notice.• For the price, contact your local deale

xConnecting to a ComputerThe machine is connected to a computer through network.zzzz When connecting the machine to multiple computers:zzzz When conne

4-4Specificationszzzz Main Body*1 For A4/85g/m2 (22.6-lb bond)*2 When printing onto an envelope, a margin of 10 mm width is made.*3 The printer is in

4-5zzzz Controller Section (If the RISO Controller PS7R-9000 / 5000 is installed)Principal Speci-ficationsController RISO Controller PS7R-9000 RISO Co

4-6zzzz Controller Section (If the RISO Controller HC3R-5000 is installed)Principal Specifi-cationsPrinter that can be connected RISO HC5500TCPU Intel

4-7IndexAAdministration . . . . . . . . . . . . . . . . . . . . . . . . . 2-6, 2-31Arranger . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-8Location for Installation . . . . . . . . . . . . . . . . . . . . . . iv, viMMagenta (M) Ink Cartridge . . . . . . . . . . . . . . . . . . . . 1

4-9VVent Hole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4WWaiting Time . . . . . . . . . . . . . . . . . . . . . . . . . .

xiNotice for European Union Member StatesRISO, the environment and the Waste Electrical and Electronic Equipment Directive "WEEE Directive"W

xiiContentsChapter1 Basic Information on Printing . . . . . . . . . . . . 1-1Describes names and functions of parts of the printer, preparation for

xiii5.1 Paper Size Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-325.2

xiv

1-1Chapter1 Basic Information on PrintingThis section describes names and operation of parts that should be known for using the printer and general p

1-2Names of PartsPrinter Main Body

1-3

1-4Main Body (rear view)Stack Guide Open ButtonWhen removing printed paper from the Paper Receiving Tray, press this button to spread the Stack Guides

1-5Control PanelThe Control Panel includes a message display, setting and trouble display, and operation keys. For description of each display anddet

1-6Preparing to PrintAfter connection of the printer to a computer or network is complete, prepare paper and the Paper Receiving Tray for printing.Usa

1-7zzzz Paper Sizes That Can Be Used in Paper Feed Tray 1Paper Feed Tray 2Registering Paper Size and Paper TypeIf non-standard size paper is used in

1-8Handling of Paper• For printing paper, use recommended paper wherever possible. Recommended paper allows high-quality printing that makes full use

1-9Power Switch~~~~ Main Power Switch and Sleep KeyThe Main Power Switch is used to turn on or off the whole printer. If the printer is not used for

1-10Loading PaperThe method of loading paper in the Paper Feed Trays and the Standard Paper Feed Tray is described below.~~~~ Number of Sheets That Ca

1-11Loading Paper (Paper Feed Tray 1  Paper Feed Tray 2)1 Pull out the Paper Feed Tray until it stops.2 Turn down the Side Guide Locking Levers t

1-125 Adjust the guides to the paper size.Slide the guides to adjust to the paper width and turn down the Side Guide Locking Levers to the "LOCK&

1-13Paper Feed Pressure in Standard Paper Feed TrayIn the Standard Paper Feed Tray, the paper feed pressure can be adjusted with the Paper Feed Press

iNotice about the law and the standardHigh Speed Colour PrinterModel: HC5500TThis product contains RFID (Radio Frequency Identification) system.Model:

1-14When Adding or Replacing Paper in the Standard Feed TrayWhen adding paper of the same size or replacing it with paper of a different size, use the

1-15Setting Up the Paper Receiving TraySet the Paper Receiving Tray.Adjusting the Side Guides and Rear Guide PositionsThe Side Guides and the Rear Gu

1-16How to Close the Paper Receiving TrayClose the Paper Receiving Tray as described below.1 Check that no print remains and press the [Stack Guide Op

1-17Basic Printing OperationAfter connection and preparation are complete, perform trial printing. This section describes the basic operation method

1-18Select [Print] from the [File] menu.4 Check the [Printer name].As the printer name, select the name set when the printer driver was installed.5 Ch

1-196 Click the [OK] button.When the printer receives data sent from the computer, the DATA indicator blinks and message "Receiving Data" i

1-20Printing onto EnvelopeYou can perform printing onto commercially available envelopes. This section describes notes for printing onto an envelope a

1-21How to Print1 Set "4.1 Standard Feed Tray" of the menu setting to "Envelope.""4.1 Standard Feed Tray" )p.2-19"

1-2210 Select [Envelope] at [Paper Type] on the [Main setting] tab.11 Select [Standard Feed Tray] at [Paper feed tray] on the [Main setting] tab.12

1-23When Printing is CompleteReturn the Standard Feed Tray to the original position.1 Lower the Standard Feed Tray to the lowest position and open th

iiPrefaceWelcome to the world of this product!This machine is an ink jet printer for high-speed full-colour printing that supports network. This print

1-24

2-1Chapter2 Printer ConfigurationThis chapter describes the status of the Operation Panel that is displayed during printing.Also this chapter describ

2-2Message Display and Operation KeysThis section describes the meaning of each display in the Message Display and operation keys.Message DisplayIn th

2-3When an Error OccursWhen an error occurs, an error number and its description are displayed in the Message Display. For error numbers, refer to &q

2-4Operation KeysThe functions of the keys are shown below. One key may have more than one function.PRINT/PAUSE Key• Turns on or off the Printing mode

2-5How to Use the Operation PanelYou can set or change the printer environment such as print position and paper type registration using the MENU Key

2-64.4 Feed Tray RelaySets whether or not to feed paper continuously by changing automatically the feed trays.ONOFF)p.2-214.5 Triple-Tray SourceSets

2-75.2.1 - 5 Registration(5.2.1.1 - 5.2.5.1)ONOFF5.2.1 - 5 Paper Type(5.2.1.2 - 5.2.5.2)Standard Paper 1High-Quality 1/High-Quality 2/Envelope/Car

2-85.8.1 SleepSets whether or not the printer enters the sleep mode to reduce power consump-tion when the printer is not used for a certain time.ONOF

2-9* If US English is selected, inch system units and paper sizes will be displayed.5.8.22 Stand-bySets whether or not the printer enters the stand-

iiiHow to Read This ManualNotation of Explanation of OperationThe following symbols are used in this manual for description of functions, operation, a

2-10Basic Operation of Menu SelectionHow to Enter the MenuSet the menu when the printer is not operating, for example, when printing is suspended or t

2-11Menu SelectionThe menu has a tree-type hierarchical structure.Press the or key to display the desired menu.zzzz SubmenuMenu4 “The Configurati

2-12To display "4.1.1 Paper Size", operate as follows.The menu hierarchy is listed at the end of this manual. Refer also to the list.

2-13Menu SettingSelect the desired menu and press the OK Key.Menu setting can be performed. Press the or key to select the desired item and press

2-14Menu 1 Print Position AdjustAdjusts the print position.Also the positions can be adjusted for punching and stapling after printing.~~~~ Adjustabl

2-151 Press the MENU Key.2 Check that "Print Position Adj" is dis-played.3 Press the OK Key.4 Press the keys to adjust the print position

2-16Menu 2 Test PrintPrints the data currently retained in the printer for checking.Use this function to check to see if the settings such as print p

2-17Menu 3 Temp Data RetrieveThe data currently retained in the printer can be retrieved and printed again by specifying the number of copies (addit

2-18Menu 4 ConfigurationFunctions concerning printing such as size and type of paper to be loaded in the feed trays and the Job Separation function c

2-194.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2Set the size and type of paper to be loaded in the Standard Paper Feed Tray and

ivSafety PrecautionsThis section describes the items that should be followed for safe use of this machine. Be sure to read this section.Warning Symbol

2-204.1.1/4.2.1/4.3.1 Paper Size• To use non-standard size paper, register the size to be used in "5.1 Paper Size Entry" of the menu settin

2-214.1.3/4.2.3/4.3.3 Double Feed Check1 Press the or key to display "Double Feed Check."2 Press the OK Key.3 Press the or key to s

2-226 Press the or key to select ON or OFF.7 Press the OK Key.When the screen in step 4 reappears, you can continue setting.To exit the setting, p

2-234.6 Job SeparationThe setting of Job separation (set with the printer driver) can be changed while printing of the current job is performed.~~~~

2-244.7 Print DensityYou can manually change the print density.The density of overall printing is set. To adjust specific colours or to change the ha

2-254.8 Paper EjectionSets the position and adjustment of the Eject Wing and the Auto Stacking Tray.If an optional HC Finisher is connected, this me

2-261 Press the MENU Key.2 Press the or key to display "Configuration."3 Press the OK Key.4 Press the or key to display "Paper

2-274.8.3 Stack Guide Adjust1 Press the or key to display "Stack Guide Adjust."2 Press the OK Key.3 To adjust the Side Guide positions

2-284.9 Temp Data ClearIf a check mark is placed at [Keep the last page of the job in the printer.] in [Controller setting 2] - [Initial setting] of

2-294.10 Image Area (Maximum Print Area)With this machine, a certain area of space is left along the edges of paper regardless of the original size.

vCAUTION!zzzz Do not pull the power cord when unplugging it. Otherwise, it could become damaged and a fire or an electric shock might occur. Be sure s

2-304.11 Cover Sheet Tray (For a HC Finisher is connected)Set the size and type of paper to be loaded in the Cover Sheet Tray in the optional Finishe

2-31Menu 5 AdministrationSets basic information of the printer such as paper type entry, maintenance, and initial setting.The items set here are eff

2-325.1 Paper Size EntryFive non-standard paper sizes can be registered.When using non-standard size paper, be sure to register the size in advance.R

2-335.2 Paper Type EntryIf any paper other than printer recommended paper is used or paper is not fed properly, it could result in poor print qualit

2-345.2.1 Registering a New Paper Type1 Use steps 1 to 4 ())))p.2-31) to display "Administration."2 Press the or key to display "

2-3515 Press the or key to select the desired paper type.16 Press the OK Key.The screen in step 13 reappears, you can continue set-ting.To exit

2-365.3 Separation PaperIf you use "4.6 Job Separation", specify the feed tray in which the separation paper is loaded.~~~~ SettingsThe sep

2-375.4 Count ManagementThe number of printed sheets can be checked.• The number of sheets that have been ejected in the Paper Receiving Tray is dis

2-385.4.1 Copy Count1 Use steps 1 to 4 ())))p.2-31) to display "Administration."2 Press the or key to display "Count Management.

2-395.4.3 Count Pattern1 Use steps 1 to 4 ())))p.2-31) to display "Administration."2 Press the or key to display "Count Managem

viBefore Starting to UseThis section explains precautions you have to observe when using the machine.Location for Installationzzzz The location for in

2-405.5 Head MaintenancePerform maintenance of the print head section. You can also set the cycle of automatic cleaning. Use this function when there

2-415.5.5 Normal Cleaning1 Use steps 1 to 4 ())))p.2-31) to display "Administration."2 Press the or key to display "Head Mainten

2-425.6 Configuration Information PrintConfiguration settings are printed in a list. Current printer settings and menu settings can be checked in a l

2-435.6.2 Menu Setting1 Use steps 1 to 4 ())))p.2-31) to display "Administration."2 Press the or key to display "Config Info Prin

2-445.7 Network ConfigurationIf the printer is connected to a network and all the conditions shown below are satisfied, you can register the network

2-4510 Press the keys to move the cur-sor, and press the keys to enter the values.11 After checking the message, press the OK Key.Message "

2-465.8.6, 5.8.9 - 5.8.16, 5.8.24 -5.8.49 are not displayed.5.8.18Print Mode Auto-ONSets whether or not the print mode is automatically turned on when

2-475.8.1 Sleep1 Use steps 1 to 4 ())))p.2-47) to display "Administration."2 Press the or key to display "Initial Setting."3

2-485.8.3 Beep Sound -Key1 Use steps 1 to 3 of "5.8.1 Sleep" ())))p.2-47) to display "Initial Setting."2 Press the or key t

2-495.8.5 Beep Sound -Error1 Use steps 1 to 3 of "5.8.1 Sleep" ())))p.2-47) to display "Initial Setting."2 Press the or ke

viiHandling of The Machinezzzz Do not turn off the Main Power Switch or unplug the electrical (power) cord during operation.zzzz Do not open any cover

2-50Tray Selection Rule1 Use steps 1 to 3 of "5.8.1 Sleep" ())))p.2-47) to display "Initial Setting."2 Press the or k

2-51Menu Auto-Shut OFF1 Use steps 1 to 3 of "5.8.1 Sleep" ())))p.2-47) to display "Initial Setting."2 Press the or k

2-52Stand-by Period1 Use steps 1 to 3 of "5.8.1 Sleep" ())))p.2-47) to display "Initial Setting."2 Press the or key t

2-53Menu 6 Feed Tray SelectionIf the paper conditions of data received from a computer and the setting of "5.8.17 Tray Selection Rule" do

2-54Menu 7 Job ClearCancels the currently printed job and clears the data.What is Job?When data is transmitted from a computer to the printer, the co

3-1Chapter3 TroubleshootingThis chapter describes the causes of and measures against trouble indicated with an error message displayed on the Operati

3-2Explanation of Set Error DisplayIf trouble occurs during printing, printing stops and a symbol lights up on the Operation Panel or an error message

3-3FORCEJET™ Link SymbolHC5500 Series realizes high speed printing by performing the optimum data processing and colour management with the printer c

3-4Y00-000 Ink Replacement ErrorZ00-000 Check Settings ErrorIf a cover has not been securely closed or in situation of an ink cartridge or Feed Tray w

3-5If Feed Tray 1 has not been securely closed, be sure to securely close it.If Feed Tray 2 has not been securely closed, be sure to securely close i